Shipping & Return Policy

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SHIPPING & return policy

Free Postage Australia wide for orders $100 and over.                                          $10 Postage for orders under $100.

$20 Flat rate Postage to New Zealand $30 Worldwide Postage (please see below if we post to your country).

Email us within 14 days to arrange a return: sales@immortalskin.com.au Return Postage is paid by customer.

SHIPPING & HANDLING

Orders will be posted within 1-3 business days.

SHIPPING & HANDLING CHARGES

DOMESTIC

Free Postage Australia wide for orders over $100

$10 Postage for orders under $100

INTERNATIONAL

$20 Flat rate to New Zealand

$30 Worldwide Postage (please note there are currently restrictions due to COVID border closures). Please email sales@immortalskin.com.au before you place your order, to check if we post to your country.

ORDER TRACKING

Once your order is shipped, you will receive a tracking number via email. For any further inquiries please email sales@immortalskin.com.au 

Return Policy

Your refund will be issued in the form of original payment, such as the credit card used for the order. Shipping and handling costs are non-refundable. Please contact us within 14 days of receiving your order and we will provide you with a Return Authorisation number. We will provide a full refund (less postage) once we receive the unused item/s.  Return postage is to be paid by the customer and a tracking number must be emailed to us at sales@immortalskin.com.au.

CONTACT

Email: sales@immortalskin.com.au

Phone: 0457 121212